Measured cat according to size chart and ordered a size small. It arrived and is Teeny Tiny. Tried MULTIPLE to connect with company via phone and email to exchange for larger size. Zero response from this company. The website indicates that I must email Sales, first, to set up for the return but, again, zero responses.
At this point I will contact PayPal to find out best way to deal with this situation. And I will want a refund instead of exchange.
So very frustrating that a company based in Oregon does not effectively communicate!!
So order ONLY if you know for certain a product will work for your needs
and it still didn’t fit, I inadvertently threw away the tag and now I’m being charged to 50% restocking fee for an item I can’t and didn’t use due to choking my boy
Portland Pet Food - Grain & Gluten-Free Pumpkin Biscuit
Silvia manzano
March 08, 2023
Very interested