The harness itself is great but in ordered the wrong size. I tried to contact someone to see if I can return it but haven’t heard from anyone.
Measured cat according to size chart and ordered a size small. It arrived and is Teeny Tiny. Tried MULTIPLE to connect with company via phone and email to exchange for larger size. Zero response from this company. The website indicates that I must email Sales, first, to set up for the return but, again, zero responses.
At this point I will contact PayPal to find out best way to deal with this situation. And I will want a refund instead of exchange.
So very frustrating that a company based in Oregon does not effectively communicate!!
So order ONLY if you know for certain a product will work for your needs